Although BFK-Services usually only passes on the orders to the circuit board partners, these are carefully monitored by BFK from the order through to delivery . After the orders have been passed on through an order container, BFK-Services ensures a smooth order process and the best possible communication through various checks:

- Requesting a short-term order confirmation
- Checking the confirmed prices and delivery dates
- Monitoring delivery dates
- Special deadline monitoring of express services and In the event of a delay in delivery

and after the order has expired:

- Support of the customer with all kinds of problems and with general communication with the manufacturer.

For this purpose, the following are stored long-term under the BFK order number:
- business papers (orders, order confirmations and delivery notes)
- all communication (e-mail)
- the technical order documents

This enables BFK-Services to provide both customers and manufacturers with quick information.